Privacy Policy

1. Introduction

At Chronote, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service. By using Chronote, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and authentication credentials when you create an account.
• User content: Pages, notes, tasks, documents, and other content you create within the Service.
• Usage data: Information about how you interact with the Service, including pages visited, features used, and timestamps.
• Device information: Browser type, operating system, and device identifiers.
• Third-party integrations: If you connect Google Calendar or other services, we collect data necessary to provide the integration.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To authenticate your identity and secure your account
• To process payments and manage subscriptions
• To send important service-related notifications
• To provide AI-powered features (content is processed but not stored for AI training)
• To analyse usage patterns and improve user experience

4. Data Storage & Security

Your data is stored securely using industry-standard encryption both in transit (TLS/SSL) and at rest. We use Supabase as our database provider, which employs enterprise-grade security measures. We implement access controls, regular security audits, and monitoring to protect your information.

5. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

• Service providers: Third-party services that help us operate (e.g. payment processing, hosting, AI providers), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or valid legal process.
• Workspace collaboration: Content you share within a workspace is visible to other workspace members.

6. AI & Content Processing

When you use AI features, your content may be sent to third-party AI providers (such as OpenAI) for processing. This data is used solely to generate responses and is not used to train AI models. We do not store AI-processed content beyond what is necessary to deliver results to you.

7. Cookies & Tracking

We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand how the Service is used. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your content at any time
• Object to data processing for specific purposes
• Withdraw consent where processing is based on consent

9. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data and content within 30 days, except where we are required by law to retain it for longer.

10. Children's Privacy

Chronote is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice within the Service. The “Last updated” date at the top reflects the most recent revision.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@chronote.app.